If your Opus One Apps are not playing nice between them, here is a step by step on how to correct common scenarios:


1. Check that your subscriptions are recognized as active. 

Here is a link on how to check for MacOS:

https://piso13.freshdesk.com/support/solutions/articles/33000212242-how-to-check-if-your-subscription-is-active-in-macos


And for iPhone / iPad:

https://piso13.freshdesk.com/support/solutions/articles/33000212243-how-to-check-if-your-subscription-is-active-in-iphone-ipad


2. Make sure cloud service is activated on each Opus One app.


3. If they are still not syncing, go to Opus One for Mac preferences, try to deactivate / activate.


If they are still not syncing please contact us! We can help!